Contact information

Contact information

We answer every message ourselves, usually within one business day.

JOSHUA JAMES COLLEDGE TRAVERS
18 Stanley Street, Latrobe 7307, Australia
Email: service@solsticewire.shop
Telephone: +61 462 385 017

Order enquiries: include your order number so we can look it up straight away.
Thawed or damaged goods: send photographs of the packaging and product within 48 hours of delivery.
Returns and refunds: see our refund policy.
Bulk and wholesale orders: email the products and quantities you need.

Business hours: Monday to Friday, 9am to 5pm Tasmania time. Messages received outside these hours are answered on the next business day.

Postal address for correspondence: 18 Stanley Street, Latrobe 7307, Australia
Website: solsticewire.shop